Customer Service

  • CONTACT BERNATELLO'S

    We manage the shipping and customer service operations for Bernatello’s online store and are happy to assist with any inquiries related to online orders. However, if your request pertains to in-store purchases, wholesale opportunities, or any other matters not related to online orders, we kindly ...
  • CUSTOMER SERVICE

    We are here to help you.  Please chat with our customer service team during business hours of 9:00 AM until 4:00 PM (CST) and if we are not online please send us an email and we will respond as quickly as possible.
  • FINE PRINT

    Shopbernatellospizza.com cannot be responsible for damage or loss of product due to unavailable recipient or incorrect address information.  We are not able to change the address or cancel an order once the package has shipped.  Please ensure your recipient will be in town on the arrival day. We ...
  • OUR GUARANTEE

    To guarantee delivery we must have the complete and correct address.  We are not able to deliver to PO Boxes, A.P.O or F.P.O addresses due the highly perishable nature of frozen pizza.
  • RECEIPTS

    All orders include a packing slip with no pricing information.  We are unable to ship outside of the United States but an order may be placed internationally for delivery within the US by using PayPal.